Daniels is an independent central station business.  We are not in the alarm systems sales or installation business. We are not potential competitors to our dealer customers nor will any subscriber signal receive preferential handling.  And just like our independent dealer partners, we are here for the long term, committed to a high quality, customer-first service model.

Digital Monitoring.  We use DSC SurGard System III digital receivers with auto-switching, UL redundancy.  These receivers are compatible with the communication needs of all security industry standard reporting formats.  This flexibility gives our dealers the freedom to use the communications equipment of their choice.  All digital signals are processed through redundant, fully supervised ISDN PRI spans.

Cellular/Radio Backup. Our systems include wireless backup monitoring so that if the land line connection to the alarm system fails, the security or fire signal will still get through.  Daniels is an authorized Honeywell AlarmNet central station subscriber.  This wireless network provides internet communications between a subscriber and the central station even if there is phone line failure .

Dealer Test Assistance.  Our experienced staff is always available to assist our dealers’ technicians in getting accounts set up and reporting properly and getting accounts on- and off-test without delays.

Email Reporting.

Messaging Service.  Daniels provides free live voice and voice mail messaging accounts for participating dealers.  These messaging accounts are fully customized to fit the needs of each dealer’s business.